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OUR PROCESS

Technician working outside on air conditioning unit.

FREQUENTLY ASKED QUESTIONS

Have questions about Climate Controllers' services? If you don't find your answers below, give us a call, we'd be happy to talk to you.

 

  • 1. Can I reset my thermostat myself ?

    Yes, you can. Sometimes your unit isn't working because it's the thermostat. Turn it off and back on. If that doesn't work, see if the circuit breaker has tripped. That could indicate another issue, so always call a professional if you think your circuit might be overloaded. Or the problem might just be a dirty filter.

  • 2. Do you offer financing?

  • 3. How long is your emergency response time?

    Of course it depends on the time of year and the issue. But we usually come out same day for repairs. It is our top priority to service clients who's AC isn't working, especially in the summer time.

CLIENT TESTIMONIALS

Read about what our customers think of Climate Controllers... and we're sure you'll agree!

 

"We've been using Climate Controllers in Brunswick, GA for over 20 years and couldn't be happier. Whatever problem we have is always diagnosed quickly and accurately and it's fixed right! They come quickly when we have a problem and I wouldn't trust anyone else to get to the root of the problem with any AC system. They have installed new AC units for us and always offer a variety of options that fit our budget. It's nice to have guys you can trust.

 ~ Barbara, Brunswick

 

“You are always on top of scheduling us for our inspections and come promptly if I have a concern of any kind.”

 ~ Sandy, St. Simons Island

 

“Climate Controllers service has always been prompt, courteous, and efficient. I give them an A+ Rating in all categories of service they provide.” 
 ~ John, St. Simons Island

 

“I have been pleased with your service for several years!” 
 ~  Nancy, St. Simons Island

 

“On Thursday, my wife and I needed to leave for an appointment back in Dublin, Ga.  I checked on my newly installed Wi-Fi Honeywell thermostats one more time before we left. Everything was working great until 45 minutes before we were to leave and the downstairs thermostat went blank. I called and talked to Anna, asked for help and let her know we were about to leave. She said hang on a minute and came right back to let me know someone would be over in about 10 minutes. It was more like 5 minutes and the problem was a simple bad connection that was fixed timely. I retired from a service company and understand that you can't always respond that quickly but the fact that Anna made the effort and these service men were in the area and were willing to drop what they were doing shows me that Alert Alarm/Climate Controllers is a true customer-first service company. Thank you for understanding and taking care of us on such short notice. I am glad you are taking care of my alarm and air conditioning needs.” 
 ~  Forrest, St. Simons Island

 

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